Refund policy

Return Policy – LOURÉ

At LOURÉ, we strive for 100% customer satisfaction. If you are not completely happy with your purchase, you may return your order within 14 days of receiving it.

Return Conditions

✔ The product must be unworn, undamaged, and returned in its original packaging.

✔ Return requests must be submitted within 14 days of receiving the order.

✔ Personalized or custom-made products cannot be returned.

✔ Return shipping costs are the customer’s responsibility unless the product is defective or incorrectly delivered.

How to Return a Product?

1. Email us at info@lourebrand.com with your order number and reason for return.

2. You will receive further instructions and the return address.

3. Pack the product securely and send it back to us.

4. Once we receive and approve your return, we will process your refund within [5-7] business days.

If you have any questions, feel free to contact us at info@lourebrand.com.